Tips for Choosing a Cloud Service Provider

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Has the vendor been audited or certified?

Forty percent of law firms used cloud-based technology for data storage in 2022 – up from only 3 percent in 2020.

Also: 60 percent of large firms moved their document management systems to the cloud in 2022.

Those statistics show that the era of cloud computing has definitely arrived.

“The benefits of the cloud are clear — lawyers can work and collaborate remotely in the cloud, meaning firms and legal departments become more productive and efficient,” according to the website Information Age. “However, amid all the advantages, organizations must also ensure they remain secure and compliant. A security breach or failure to meet compliance regulations can carry significant financial penalties and reputational repercussions.”

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Pointers for Selecting a Cloud Provider

“Because global standards for data privacy and security are changing and expanding, law firms will need to pay close attention to which regulations are relevant to their clientele to ensure the privacy and security needs of their clients’ data can be met,” says Information Age. “The good news is that cloud providers do some of the heavy lifting when it comes to ensuring privacy, security and compliance. In fact, a law firm or legal team can actually ‘inherit’ the embedded security and compliance controls that already exist within a vendor’s application infrastructure.”

Here are some more risk management tips for selecting a cloud service provider:

  • How much experience does the vendor have in the legal space?
  • Ask for references.
  • Read customer reviews.
  • Consult the vendor’s past clients.
  • Find out exactly who in the vendor’s organization will be working with you.
  • Inquire about the vendor’s safety and security protocols.
  • Has the vendor been audited or certified by a recognized authority?
  • Do the vendor’s services meet widely-accepted industry standards and regulations?

SOURCE: How to choose a cloud provider as a law firm – Information Age (information-age.com)

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In an age of consolidation where increasingly impersonal transactions have made customer service an oxymoron, we bring together independent agents, insurance companies, and other industry specific service providers to develop and deliver insurance products and risk management solutions that benefit our insurance customers.

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