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Avoid These 3 Bad Cyber Habits At All Costs

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Does your system use multi-factor authentication?

Number one on the list of bad cybersecurity practices is failing to use multi-factor authentication.

Law firms that use single-factor authentication to enter critical data systems are playing with fire, according to the Cybsersecurity & Infrastructure Security Agency (CISA).

Here are the top three on the CISA list of Bad Practices:

  • Using single-factor authentication
  • Using unsupported or “end-of-life” software
  • Using weak or default passwords and credentials

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Most Widely Used Law Firm Cybersecurity Tools

  • Spam filter (81 percent; this may be under-reported because most email service providers have at least basic spam filters)
  • Software-based firewalls (75 percent)
  • Anti-spyware (75 percent)
  • Mandatory passwords (70 percent)
  • Antivirus for desktops/laptops as well as for e-mail (both about 70 percent)
  • Intrusion detection and prevention systems (33 percent)

[Source: 2021 ABA TechReport]

Here are some law office technology usage statistics from the 2021 ABA Survey:

  •  53 percent of responding firms have a data retention policy
  • 60 percent have a policy on email use
  • 56 percent for internet use
  • 57 percent for computer acceptable use
  • 56 percent for remote access
  • 48 percent for social media
  • 32 percent personal technology use/BYOD
  • 44 percent for employee privacy

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In an age of consolidation where increasingly impersonal transactions have made customer service an oxymoron, we bring together independent agents, insurance companies, and other industry specific service providers to develop and deliver insurance products and risk management solutions that benefit our insurance customers.

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Colleen L. Byers

Colleen Byers Mediation, LLC