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Here are 4 Hot Law Tech Topics

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It's all about client service.

During the pandemic, every law firm became a virtual practice, If only temporarily.

And whether you like the idea of practicing virtually or not, there’s no doubt the future of the profession is digital.

Consider the “digital-first” strategy recently adopted by the largest lawyer groups in England and Wales, with the goal of implementing virtual consultations with lawyers across the globe, on demand 24/7 within 10 years.

Even though services will become increasingly virtual, the client must remain the central focus.

In order to facilitate ‘virtual first’, the emphasis is on the client at the heart of their legal matter and in charge of their own legal platform,” writes law tech expert Rudi Kesic, the CEO at Advantage Consulting. “If traditional law firms want to ensure their place as part of this virtual legal world, then they need to start changing their manual processes and become more digitally enabled.”

Dealing with Difficult Clients can be a Nightmare! If you want to sleep better at night, join the Alta Pro Risk Purchasing Group for our upcoming webinar entitled: Ethics in 3D: Difficult Clients, Dabbling, and Documentation. This webinar will feature James Bell, a noted expert in Lawyer Ethics and will cover the dangers of dabbling in risky areas, the importance of documentation, tricks for dealing with difficult clients, and the magic power of the phrase “Don’t Do It!” James has been recognized in the Best Lawyers of America and has been honored as an Indiana Super Lawyer. He was 2018 President of the Indiana Bar Association, and he even has a channel on Youtube focusing on ethical issues facing lawyers. This webinar will provide 1 hour of Ethics credit, so don’t miss this opportunity to get free CLE. July 7, 2021 12:00 PM Central (US and Canada). Register here.

4 Hot Law Tech Topics

Here are four hot law tech topics, according to Kesic:

The Cloud. “We are already seeing the impact from early digital disruptors such as Actionstep and Clio cloud-based practice management technologies which have transformed the way law firms manage their files, store and manage documents, communicate with clients and manage practice finances,” writes Kesic.

Mobile Apps. “Innovative law firms have started to invest in client communication mobile apps to help support their clients in being able to send and sign documents securely as well as book appointments and speak to the lawyers directly.”

Lawyers on demand. Due to the pandemic, people are being encouraged to stay at home and manage their legal issues from the comfort of their home with virtual law apps, video conferences, AI-assisted legal chats, and booking appointments days ahead.

Digital ID Verifications. Some firms are starting to use digital verification technology to verify their clients IDs through apps like Verify 365.

Source: LegalFutures

If you practice in Wisconsin, Texas, Minnesota, Ohio, Illinois, Indiana or Michigan, you can stay on top of ethics and risk management news by being a member of Alta Pro Lawyers RPG. You’ll get access to free webinars, the Pro Practice Playbook, Reminger ProLink, Ask the Risk Pro and more. Here’s how to join.


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In an age of consolidation where increasingly impersonal transactions have made customer service an oxymoron, we bring together independent agents, insurance companies, and other industry specific service providers to develop and deliver insurance products and risk management solutions that benefit our insurance customers.

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